Client Experience

"As first time home buyers, Terry's inspection was not only very useful, but he provided us with valuable information, insight, and understanding of our new home.  Besides explaining to us what needed to be fixed, Terry also taught and showed us how to make improvements for a more safe and energy efficient living space.  His electronic report is not only convenient but also very easy for the layperson to follow.  Both Terry's and Lana's personal and friendly approach made us feel comfortable and relaxed during such a tense time in our home buying process.  We would highly recommend THI to family and friends.  Thank you Terry & Lana."
Cem & Lauren of Akron
 
"Thank you for your prompt service, Terry.  We really appreciated all the help you gave us yesterday and all the explanations of everything.  It really helped...especially being first time home buyers.  Thanks again."
Amilyn C. of Bentleyville
 
"Terry - I would like to take this time to thank you for the home inspection that you had provided for the residence we were in contract with.  You were very informative and thorough with your inspection.  You arrived ahead of the scheduled time and started working on the project right away.  I was really impressed with your professionalism and the turn around time in getting us the information we needed.  I would recommend you to anyone in need of a home inspection.  Thank you again!"
Paul B. of Akron
 
"Terry, your service was great; it was flexible, knowledgeable, interactive and user friendly.  I would heartily recommend you in the future and feel very lucky to have found your services due to a referral from my banker.  You're the best!" 
Pat N. of Richfield
 
"Thank you Terry for the inspection.  This has been crucial in our dealing with the builder.  We have gone up the ladder so to speak and the builder has admitted the installation was poor.  They also felt the shingles themselves may be defective in some capacity and we have given them the benefit of the doubt.  Bottom line right now, they are replacing our roof!  Again, thank you Terry for all your help.  I've tried to steer people your way whenever I can." 
Joe P. of Sagamore Hills
 
"Terry, thank you for the prompt report.  It was a pleasure meeting you and I enjoyed the learning experience.  You can be sure that I will recommend you to any family and friends that may be interested in a home inspection down the road."
Neville N. of Akron
 
"Thank you again Terry for your thorough walk through.  It was an absolute pleasure.  I cannot thank you enough for the thorough job that was done to ensure I moved my family into the best possible house."
Tom L. of Medina
 
"THI's attention to detail and methodical, comprehensive walk and learn inspection gave us the information and peace of mind we needed, not only for our immediate home purchase, but for future concerns or maintenance issues as well.  THI is an invaluable resource."
Cecilia S. of Kent
 
"Terry and Lana - thank you for the terrific and thorough home inspection and the return visit!  We both appreciate your great work.  Thanks again." 
Rick and Nancy P. of Akron
 
"Terry and Lana - Jena and I wanted to thank you for your diligent and effective inspection that you did for us.  Terry took his time and made sure that we knew and understood exactly what he was talking about.  Since we are a first time home buyer this has been a completely new experience for us, and has been somewhat stressful making sure that everything is going right.  Terry made the home inspection part of the process very easy.  Anyways we just wanted to thank you for all the time and consideration that you gave to us and our new home."
Jonathan and Jena of Massillon